QuickPOS Privacy Policy

Last updated: October 31, 2025

This Privacy Policy describes how QuickPOS (“we”, “our”, “the Application”) collects, uses, stores, and protects personal information when you use our point-of-sale system (desktop application, web version, and other related services).

By using QuickPOS, you agree to the practices described in this Privacy Policy. If you do not agree with any of these terms, please do not use the system.

1. Information We Collect

We may collect the following categories of information:

1.1 Account and Business Information

• Your business / branch name.
• Username and/or the name of the staff member operating the register.
• Contact email address and/or phone number.
• User roles and permissions within the system.

1.2 Sales and Transaction Information

• Products sold, quantity, price, taxes, and discounts applied.
• Payment methods, such as cash, card, or bank transfer.
• Sale notes, cancellations, and returns.
• Cash closings and generated reports.

1.3 Inventory Information

• Product and category lists.
• Stock levels, costs, sale prices, and barcodes.
• Inventory movement history.

1.4 Technical Information

• IP address and device type when using the online connected version.
• Basic operating system information and app version.
• Error logs used to improve stability.

QuickPOS does not store full payment card information from your customers inside the system when such transactions are processed by an external provider, such as a bank terminal.

2. How We Use Information

We use the information collected to:

• Operate the main point-of-sale features, such as registering sales, generating receipts, and managing inventory.
• Display reports, sales history, and cash closings.
• Configure user permissions and branch-level security.
• Improve the system experience, including performance, new features, and stability.
• Provide technical support when you contact us.
• Comply with applicable legal and tax obligations, when required.

3. Legal Basis for Processing

Depending on your country or region, our use of your data may be based on one or more of the following grounds:

• Performance of a contract: we need the data to provide the QuickPOS service.
• Legitimate interest: to improve, protect, and personalize the product experience.
• Legal compliance: to retain certain sales information if required by local law.
• Consent: when you voluntarily agree to provide certain data.

4. How We Store and Protect Information

• We implement reasonable security controls to protect your information against unauthorized access, use, or disclosure.
• In some scenarios, data may be stored locally on your own computer or device, and/or synchronized with our cloud services for backup and multi-branch access.
• Access to the system may be limited by username, password, and internal roles.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain information while your account is active or as long as necessary to operate QuickPOS, comply with legal obligations, and resolve disputes. When the information is no longer needed, we will attempt to delete or anonymize it in a reasonable manner.

6. Sharing Information with Third Parties

We may share information only in the following situations:

• Service providers: For example, hosting services, cloud backup, error analytics, or notification delivery. These providers may only use your information to help us provide the service.
• Legal compliance: We may disclose information if we believe in good faith that the law requires it or to respond to valid legal processes.
• Business transfer: If QuickPOS or part of its assets is merged, sold, or transferred, user information may be part of that transaction.

We do not sell your personal information to third parties for commercial purposes unrelated to QuickPOS.

7. Your Data Rights

Depending on your location, you may have rights such as:

• Accessing the personal information we store about you.
• Correcting information you believe is inaccurate or outdated.
• Requesting deletion of certain data (“right to be forgotten”), when legally applicable.
• Restricting or objecting to certain uses of your data.
• Requesting an exportable copy of your data (“data portability”).

To exercise any of these rights, contact us using the information in Section 11. We may need to verify your identity before processing your request.

8. Children’s Privacy

QuickPOS is not directed to children under 13 years old, or the minimum age defined by applicable law in your region. We do not knowingly collect personal information from children. If we discover that we have information from a child without valid consent, we will attempt to delete it in a reasonable manner.

9. Local Data vs. Cloud Data

QuickPOS may operate in two modes:

• Local / desktop mode: Information is stored directly on your device. You are responsible for the physical and digital security of that device.
• Connected / cloud mode: Part of the information may be synchronized with our services to allow access across branches, backups, and centralized reports.

In cloud mode, your data may be stored on servers located outside your country, subject to the data protection laws of that region.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary, for example, if we add new features or legal requirements change. We will publish the updated version and indicate the “Last updated” date at the top of this document.

We recommend reviewing this Policy from time to time to stay informed. Continued use of QuickPOS after any change means you accept the updated version.

11. Contact

If you have questions, requests related to your data, or wish to exercise your privacy rights, you may contact us:

Legal name / Business name: Etienne@Code
Contact email: contacto@quickpos.com.mx

We will make a reasonable effort to respond within an appropriate timeframe in accordance with applicable regulations.